royalton riviera cancun diamond club price

I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. Reception were more than happy to assist with changing large denominations for smaller ones.I booked into the spa and it was soooo luxurious and relaxing. We dined at Hunter, Taj, And the sushi place all took more than 2 hours in total to dine with a short wait for seating. We are pleased to know that you had a dream honeymoon with us and that all our facilities and service met your expectations. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Litter was rare to see and the staff worked tirelessly to keep the pool areas clean and clear of water on the floor after the rain. The coffee shop is not good at all. He provided a constant supply of good quality drinks and giving us new cocktails to try everyday. Diamond Club members have their own lounge and can have their butler make restaurant reservations, which might make it a worthwhile option as the a … - service in the restaurants was very hit and miss, some of the staff are very good (Erick in dorado, Juan in Ola) whereas others are outright poor. Royalton Riviera Cancun Resort & Spa: Diamond Club upgrade - Questionable? The service in the restaurant was always excellent, the staff couldn’t do enough for you. This was a great place to entertain a big group of friends. This is probably from the natural elements in the air creating damage. We received what we were promised for attending. We were told it was only 40 minutes and it was 2.5 hours. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great...We stayed here for two weeks in September in a swim up room in the Diamond Club. With 2 young kids this was a bit of a let down as I did not want to get them dressed to go to a restaurant (one in a swim diaper). Dear MeganGillanFirst of all, congratulations! He is an asset to the hotel and played a big part in making our stay so fantastic. Dear Liliana B, Thank you for choosing Royalton Riviera Cancun, it is great to read that we’re achieving our goal in providing you a magnificent experience during your stay. Royalton Riviera Cancun Resort & Spa Features. LopeZAlfonso, Gerente at Royalton Riviera Cancun Resort & Spa, responded to this review, Royalton Riviera Cancun Resort & Spa Features. It’s a well known fact the staff don’t get paid a lot and can rely on the tips - and from what we seen, they deserved every penny. I forgot to mention there is a curtain that pulls across to divide the bedroom and bathroom It does look like they may offer this sometimes but was not available during our week stay. Complete vacation packages to Las Vegas, Disney Theme Parks, Florida, California, Mexico, the Caribbean, and other top destinations with Southwest Vacations. Maximiliano learnt our names at the start of our stay and greeted us by name each day. It was difficult to get drink service in the sports bar. The staff did spend a lot of time clearing seaweed and using a tractor to clean the sand by the water’s edge. We traveled during Halloween and the hotel offered a fun haunted house. Cabs are 40.00- 80.00 us, so if you plan to explore another part of the town/city, plan to do it with an expensive tour that includes transportation. Dear Gaztoovey1969Congratulations! I forgot to mention there is a curtain that pulls across to divide the bedroom and bathroom The staff were always busy around the buildings. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. ... Diamond Club Honeymoon Suite 1 King Bed. We feel truly sorry for the few mishaps you encountered, but please rest assured that we will be ensuring corrective actions on the points you mentioned earlier. Massive rip off. Dear Rebecca B, Thank you for the time taken to share your valuable feedback regarding your stay. Luxury RegardsFrancisco JorgeGeneral Director. There are cracks, missing tiles and peeling paint everywhere. What about the inconvenience we had with no upgrade offered or anything come to that, place was like an ice rink of water, extremely dangerous.Pools were nice but swim up bars all close at 5pm, I didn't wish to go and eat at 6pm and was enjoying late evening sun in pool but no drinks available.The Beach: what a shame, no one has lied about the seaweed on or in the sea, was not swimmable unless you like swimming with a ton of seaweed pulling you down.The Casino: Female Croupiers all miserable and on 2 occasions one of the ladies with long hair think called Alaina almost threw the cards at the players because she made an error and had to pay out after manager over-ruled her. How this resort is getting 5 star ratings is beyond me. Being very annoyed by the situation we contacted the diamond club manager, explained the situation and asked to take the invoice for the wine out of our bill. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Royalton Riviera Cancun All Inclusive - Riviera Maya, Mexico ... Diamond Club Luxury Junior Suite 1 … She fell to the ground and sprained her arm. Food was unbelievable, can’t understand how some people on here have been moaning about it!!!!! So bring your own items if you want or need anything special. They didn’t expect it and provided a good service regardless.There are no plastic straws here so if you like a straw with your frozen cocktail, I recommend taking a metal one with you. We’d definitely want to have you back at any of our Royalton resorts!Luxury RegardsFrancisco JorgeGeneral Director. I would have expected this to be offered especially with diamond club. Romantically decorated … There are 10 restaurants on site, along with a coffee shop/café. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Royalton Riviera Cancun that suits you best. There were plenty of activities. At Excellence there was an outdoor pizza place that was phenomenal and we were turned away from take out at the italian restaurant. Way above the normal taxi price.- pool closures were terribly managed. As for the Dreamliner, lovely fights, lovely staff shame about the sandwich breakfast lolWe did enjoy 75% of the holiday sadly the 25% we didn't enjoy was probably me being too choosy, everyone expects something different in their holiday. We are pleased to know that you had your birthday celebration with us and that all our facilities and service met your expectations, especially for our restaurants and fitness center. And a little mention too to Isai who helped us throughout our stay in directing us through the huge hotel and making us smile. We would definitely return to this hotel. Oct 2018 - Duration: 8:07. It is super disappointing you cannot take any food from any of the restaurants to go for lunch though. The check in process was easy. We stayed here for two weeks in September in a swim up room in the Diamond Club. Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. To give you an idea, we spent around £10-15 a day on tips, and left extra for housekeeping a few times during our stay. So they all ended up herded in to the main very busy pool. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Search for Royalton Riviera Cancun discounts in Puerto Morelos with KAYAK. We hope that you will soon visit Royalton Riviera Cancun again in the not distant future.Luxury RegardsAlfonso LopezGeneral Manager. Check in was great (after the horror stories on here I was dreading it!) Royalton Riviera Cancun Resort & Spa: Diamond Club worth every penny - See 14,671 traveller reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at … Just wonderful. ... Diamond Club. We hope that you will soon visit Royalton Riviera Cancun again on your next birthday!Luxury RegardsAlfonso LopezGeneral Manager, This is the version of our website addressed to speakers of English in the United States. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great... We stayed here for two weeks in September in a swim up room in the Diamond Club. All in all it was a fantastic week and we will defiantly be returning soon. They wanted to charge $15 US just to get to the main gate. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Italian was good but to be fair there was so much variety at the main buffet that we were happy to eat in there most nights. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Our butler Ramiro was FANTASTIC. Room service is extremely hit and miss. Would fully recommend this place to anyone. We are glad you enjoyed our service, activities, and facilities. Our favourite was Zen, both the teppanyaki and the standard restaurant. They have really let it go. Vacation in Cancun and specifically @Royalton is worth it ....not only the money, but your time and your experience as well. With 2 young kids this was a bit of a let down as I did not want to get them dressed to go to a restaurant (one in a swim diaper). Royalton White Sands Resort Royalton White Sands - Montego Bay All Inclusive - Montego Bay, Jamaica ... With Diamond Club™, you'll receive the following upgrades: Rooms are so good and spacious. Royalton Riviera Cancun ... Diamond Club Luxury Family Suite 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. The hotel is very nice and the food was fantastic. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. The food was good and all dietry requirements were catered for. At Excellence there was an outdoor pizza place that was phenomenal and we were turned away from take out at the italian restaurant. Our favourite was Zen, both the teppanyaki and the standard restaurant. The butlers are a complete waste. Umbrellas for shade were very limited though. Stay in a Diamond Club TM room and receive $600 in resort credits. That said it stopped us eating them and there was plenty food elsewhere!It’s a known fact that tips can be contentious and unusual for some people from Europe albeit not for us - I’ve seen comments on here saying not to bother tipping which outraged me. It faced onto the pool and had a partial sea view. Royalton Riviera Cancun Resort & Spa: Diamond club definitely worth the extra! We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. The water park is fun for kids and there seems to be a lot put on by the entertainment staff. And the hairdryer was so powerful which was a dream with my mountains of hair!In my opinion the minibar was poor - it had a basic supply of two beers, three soft drinks, two bottles of water and one small packet of crisps for the three of us. Entertainment wasn’t the best but it didn’t matter. On arriving we were in a beautiful room however it faced away from the sea, my husband mentioned this to Gilberto at hideaway guest services and he upgraded out room free of charge and our entire stay to diamond services as a compliment. and there was no issues. It is one of our main goals to provide a memorable vacation to all of our guests. The food at Royalton Riviera is above average for an all-inclusive. Ample towels for everyone too.Nibbles was for poolside food - nachos, burgers, chips etc. They didn't want to let us share a taxi with another couple either because they wanted two fares. We were greeted by the most wonderful staff, all incredibly helpful and they could not do enough to make our stay the best it could be. Dear stephb168,We find the feedback on your experience conducive to the growth of our Resort, and we would like to say we are truly sorry you encountered a few mishaps during your stay. Our room was spacious and modern. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. We hope you can give us a chance to reinstate your trust in our services. It had two queen size beds, bath and a big separate shower (great power shower). It was not crowded. When the next morning asked the hotel staff they said that this was not true and the waitress just tried to make a sale - the were on pressure for profit. Payments made by partners impact the order of prices displayed. Bliss. It was phenomenal and there are a lot of selections. She still had fun and would recommend seeing the haunted house. We asked for medical attention, but could not find anyone to assist us. Weather was great too, only had 1 rainy day! Are there things that you wanted to see changed? We came with Thomson and their main rep has said that there are too many regular complaints and nothing is being done to resolve the reoccurring issues.We have been here 5 days and are now trying to find another resort to move to. We will be waiting again in your home away from home.Luxury RegardsAlfonso LopezGeneral Manager, We have just returned from our trip to the Royalton, what a holiday it has been! Luxury RegardsFrancisco JorgeGeneral Director. See 14,661 traveller reviews, 14,280 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #18 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Once again, thank you for your preference.Luxury RegardsAlfonso LopezGeneral Manager. We didn't take part in too much of it as our daughter was napping in the afternoon but there is definitely plenty to keep you entertained. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. There was a lot of noise from hotel work from 7.00 am and we couldn't sleep at all. However those little things will not stop you from having the best time and your dream vacation. Diamond Club members have their own lounge and can have their butler make … Overall just go for it. You can buy onsite but they’re expensive. He was so great with us and had victoria help us move rooms and make our stay that bit more special. Im sure they will get it right for next year and I definitely will not go to a hotel unlwess its been open for a year or 2. You could see loads of people around covered in them. Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. The grounds were safe. We would like to thank you for choosing Royalton Riviera Cancun as your all-inclusive vacation Resort.Luxury RegardsFrancisco JorgeGeneral Director. He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant.The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent.The hotel is very nice and the food was fantastic. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. We only ate in the buffet restaurant a couple of times at night - we enjoyed the other restaurants so much. Tour of room 5409 at the Royalton Riviera resort in Cancun Mexico. For guests staying in non-Diamond Club TM room receive $300 in resort credits. The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent. Please see our partners for more details. A few things to note: An ocean room view could be a partial ocean view, seen only when you step onto your balcony. Food around the pool was also amazing. Book Royalton CHIC Suites Cancun, Cancun on Tripadvisor: See 1,924 traveller reviews, 3,181 candid photos, and great deals for Royalton CHIC Suites Cancun, ranked #76 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. As of Jan 18, 2021, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun Resort & Spa - All Inclusive on Jan 20, 2021 start from $280, excluding taxes and fees. Dear Wendy L, We truly appreciate the time taken to share your review on trip advisor. Absolutely will be back in the future with our daughter. I would have expected this to be offered especially with diamond club. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. We really enjoyed our stay here although my partner and I have both said that we think our stay would have been very average if not for the diamond club.Our butler Ramiro was FANTASTIC. We hope you enjoyed a wonderful time with your partner at our resort. Diamond Club guests can … Everyone was so friendly and special thanks goes to Abel the barman who looked after us so much and was sad to say goodbye to him! Amazing: Royalton CHIC Suites Cancun - See 1,924 traveller reviews, 3,181 photos, and cheap deals for Royalton CHIC Suites Cancun at Tripadvisor. Stayed at Royalton in Cancun and as well in Punta Cana, each one is unique! Almost every day he came to find us by the pool to see how we were and if he could get us anything. I imagine it would be particularly bad if you had a room facing the mangroves.- room service was terrible. ... Royalton Riviera Cancun - All Inclusive Riviera Maya - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040. Room service is extremely hit and miss. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. We’d booked a two week holiday with Tui, direct flight from Glasgow on premium class (outstanding). They basically have a monopoly on the hotel and it's such a long walk to the main road that you can't get anywhere without using a taxi. One day when we were sat around the pool one of the staff came up and offered us a complimentary romantic meal on the beach which was lovely.The negatives about the holiday:- the mosquitoes are a real problem. I would have expected this to be offered especially with diamond club. Royalton Riviera Cancun Resort & Spa: Diamond Club - See 14,360 traveller reviews, 13,551 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. More, Dear Allison FThank you for the feedback of your recent stay at Royalton Riviera Cancun. There’s a separate club for Teens but we have no knowledge of that.The hotel wasn’t overrun with children which we loved - it’s a good mix of couples and families, plus groups of friends, which created a great friendly atmosphere.The staff are what makes this place - every staff member in every job was fantastic and we can’t thank them enough for giving us one of the best holidays we’ve had, Dear LMD3328Thank you for sharing your review of Royalton Riviera Cancun We are glad to know you enjoyed our restaurants, facilities, and service. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. Our favourite was Zen, both the teppanyaki and the standard restaurant. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. Royalton Riviera Cancun Resort & Spa: Royalton Diamond Club - See 14,472 traveller reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. What was disappointing was that the beach was never maintained. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. Free Wi-Fi throughout the hotel, pool and beach areas which I would expect from a 5* resort. We loved staying at this hotel. Search for the cheapest hotel deal for Royalton Riviera Cancun in Puerto Morelos. Once we got to the gates, he saw that we only had a $20 note and all of a sudden he "didn't carry change" so wanted us to give him the full 20 instead of 15. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The main thing that let the hotel down was the large amount of seaweed. The only food to have out is either food by the pool (burgers, fries, chips/guacamole etc) or room service that has an extremely limited menu. We enjoyed the range of food available and the choice of restaurants. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, jorgef576, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. There was a lot wildlife around the hotel due to its location in the mangroves; however, this did not bother us. We stayed in diamond club travelling with family including 2 children. At Excellence there was an outdoor pizza place that was phenomenal and we were turned away from take out at the italian restaurant. If your room is on the outside edge of the building this means you can't sit on your balcony because of the insect life from the mangrove swamp 30 feet away.To actually get hold of a hotel manager is fun the general staff seem to take turns in telling you they are the manager, it must be a fun game to play with stupid customers that can't see through it.The general finish and decor of this hotel is extremely poor as its a new build only 8 months ago!! Be sure all your complaints are addressed that everything will be in order on your next visit. - See 14,267 traveller reviews, 13,446 candid photos, and great deals for Royalton Riviera Cancun Resort & … We stayed here for two weeks in September in a swim up room in the Diamond Club. The tv does not work half the time to order and calling took a good few tries. Only thing good for the extra money in Diamond club is that the Butler books your table which is not worth an extra £450.00+ and then when you get thee you still have to que or wait for your table.People arriving in the rainy days being upgraded to swim up rooms which we had been told on arrival were unavailable. Room Tour. The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent. Royalton Riviera Cancun Diamond Club Rooms ULTIMATE VACATIONS Description, Review & Personal Photos of the Diamond Club Rooms & Amenities in the All-Ages Section & the Adult-Only Hideaway Section at Royalton Riviera Cancun … Almost every day he came to find us by the pool to see how we were and if he could get us anything. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. It was phenomenal and there are a lot of selections. Room types may vary. Definitely not worth the extra money. The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. Royalton Riviera Cancun Resort & Spa: Diamond Club is not worth it - See 14,640 traveler reviews, 13,786 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Upgrade to Diamond Club… I had one of the best vacation with my family @ Royalton.P.S. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We knew that seaweed has been a problem for the resorts this year and that the hotel can do nothing about it. Our guests are our main priority and create Royalton Moments making them happy is one of the goals. The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. We stayed in diamond club travelling with family including 2 children. The cushions in multiple places look like they are I need of being replaced. Plan to bring lots of small bills or dollar amounts because the staff will provide better service if you tip in advance. - See 14,669 traveller reviews, 13,802 candid photos, and great deals … The room was great and ample for us - we’d paid to pre-select before we arrived which was worth every penny (you can do so direct on the hotel website). Room layout is good, Beach towels are clean every day.The bad bits - Food, out of the 7 speciality restaurants the only one we had no problems with was the Zen restaurant (Chinese and japanese). We traveled with teens who said this was their favorite vacation. Check in at Diamond club was great and Bruno and Ravista our butlers were very attentive.The room was very nice even though it was 2 separate beds and we were a couple, sure if we had moaned a bit we could have been changed but too polite.Restaurants were average, nothing to shout home about. Watch out the mozzies as you will get bitten but didn’t ruin the holiday at all!!!! Snack in the room are non-existent. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. We didn’t swim in the sea because the water was brownish in colour due to the seaweed in the water which was a shame. It was like pulling teeth to get a bag of chips. This hotel is in a remote location (not in the hotel zone). We will be looking for you on your next visit to our Resort in the near future.Luxury RegardsAlfonso LopezGeneral Manager, A long, honest review...We’ve been home (in the UK) for two weeks and still miss this amazing hotel...We were a party of three - two adults and a ten year old. He makes a mean fire coffee! The food is if your lucky barely warm and in most instances from the alacart restaraunt to your table (30-60 paces) half your food is cold by the time you get to your table. And catered for was only 40 minutes and it was a great to... And went the extra mile to ensure everything was perfect for us are extremely good to offered... Tastes as well as a coffee shop/café and a guy who used to live 2 roads away from take at... Valuable to improve our service to be below your standards another hotel new! Club definitely worth the extra mile to ensure everything was perfect for us 800 ).... $ 100 USD Per Person Per night up to $ 600 in resort credits us move and... 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Cancun all Inclusive - Call Toll Free: 1-888-774-0040 or Book Online bottle of water the... Are extremely good to be over 18 years old @ diamond club at the ever chaotic Cancun airport ( Playa. Location in the buffet restaurant were amazing along with a coffee shop/café and a snack bar/deli buffet restaurant amazing!, chips etc kids and there are far superior resorts out there it is damage. Around the hotel down was the large amount of seaweed lots of fun and would seeing! A bit of a TripAdvisor member and not of TripAdvisor LLC pool closures were terribly managed the italian.. Past 3pm despite advertising they ’ re expensive with us and had a facing... Treated us as liars was like pulling teeth to get anything right mangroves.-... Be particularly bad if you want or need anything special and specifically Royalton! Are the average nightly price provided by our partners and may not include all taxes and.. T open til 5pm for sunbeds which was a bit of a TripAdvisor member and not TripAdvisor.

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