The beach drink service was usually more than sufficient. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Nearly all the employees greeted everyone with a, "hello/hola!" This tranquil property caters to guests over 18 years of age only. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. All confirmed that I would receive the refund, both in writing and verbally (see email image. This didn't ruin our day! While exploring the resort we discovered the Diamond Club Hideaway Lounge. The price you found is 10% lower than this hotel's expected rate of $294/night. Since we...This is an overdue review! Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Discover the convenience of Diamond Club™ Please see our partners for more details. We weren't approached after that. Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. Through the windows we could see a buffet of snacks. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. (& water too!) Everything was amazing with a few blips that we didn't let ruin our vacation. We stayed for a week in April 2016. We hope to welcome you again.Luxury RegardsMauricio ZarateGeneral Director. I wasn't impressed with the market that was set up one evening, but I didn't want overpriced souvenirs nor jewelry. His name José and at the tepanyaki , Chef Edgar!!! It took a long time for our bathing suits to dry; I'm glad that I brought many. The resort is remote. great food and service. Had it been convenient & reasonably priced, we may have ventured into Cancun or Playa Del Carmen. Two mini-fridges had more beverages than we ever needed. Hideaway At Royalton Riviera Cancun: Diamond Club not worth it - See 6,529 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. I wish we would have stayed in town longer instead of having the lunch that was provided with the tour-it was awful!! Check-In: We were handed a drink when we arrived and our luggage was whisked away. Other than the Beach Bar, I don't think we went to any others. We did not indulge in any of the liquor in the room. Please check you have entered your email address correctly before continuing. The shuttle to the airport left a bit late, but we still got to the airport in plenty of time. The tequila & wine tasting were nice. After watching the sunrise, we had some breakfast & spent the rest of the day in our Bali bed until it was time to get ready for dinner. We had a whirlpool tub on the balcony that we never used. The bed was extremely comfortable. Mauricio Z, Director General at Hideaway At Royalton Riviera Cancun, responded to this review. The restaurant reservations weren't beneficial to us because we ate earlier than most. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. We found out that one of our butlers was out for medical reasons which left them short handed. It was an ocean view corner room. It was always very busy. Royalton Riviera Cancun Resort & Spa: Excellent stay in Hideaway with Diamond Club - See 14,267 traveler reviews, 13,446 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. The tub was filled with bubbles & flower petals. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. He made me "More Foofoo." After I showed my reservation paperwork, we were directed to the Diamond Club check-in. Everything was amazing with a few blips that we didn't let ruin our vacation. The views were amazing!! We booked Diamond Club again for our next trip.Check-Out: We had no issues with check-out. Review tags are currently only available for English language reviews. Book now! We stayed for a week in April 2016. All of our 343 luxurious rooms and suites offer: Royalton Signature DreamBed™ with high thread count sheets After a short wait, we were able to sit with a rep. She wasn't able to find our res and it was discovered that we were in the wrong check-in area. They pushed overpriced photos on the trip back. 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